Pan Pacific Manila Received TripAdvisor Certificate of Excellence

Pan Pacific Manila recently awarded a TripAdvisor Certificate of Excellence award. Honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.

In order to qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

“Our hotel is pleased to receive a TripAdvisor Certificate of Excellence,” said Richard Masselin, General Manager of Pan Pacific Manila. “All of us here in Pan Pacific Manila are constantly committed in creating memorable guest experiences. This award is a reflection of the quality, excellent consistent service, and value that we offer to our guests. Again, we are truly delighted to been honoured with this recognition.” Mr, Masselin added

“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Manila to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travellers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”

For enquiries and reservations in Pan Pacific Manila, email enquiry.ppmnl@panpacific.com or call 318-0788 and ask for the Butler, of course! For more information about our hotel, visit panpacific.com/manila.